Privacy Policy

Privacy Policy

Suzanne Charles is a trading name of John Dibble Fashions Ltd. This privacy policy details how we use and protect any information that you give us while using this website.
 
Our contact details are:

John Dibble Fashions Ltd
t/as Suzanne Charles
Units 22&24 High Barns Farm
Roxton
Bedfordshire
MK44 3ET
 
Tel: 01234 871901
 
The data we collect :
 
When you register or place an order with us we collect the following information so that we can process the order and to maintain financial records that we are required to do by law.  The information is encrypted using https:
 
Name
Address
Email address
Telephone number
Your IP address
Type of device
Date and time
Payment method
Payment amount
Shipping method
Products ordered
New or returning customer or a guest.
 
Payment :
 
All payments are processed by our payment service provider Sagepay who are PCI DSS compliant. You are directed to their site for all payment processing. We never store any credit card information.
 
Information :
 
You have the right to ask for a copy of the information we hold about you.  If you have created an account you can amend your personal details by signing into your account . You also have the right to have your data erased. If you would like a copy or your details amended or erased please contact our data controller. Please note statutory laws require that we retain financial information for accounting purposes.
We occasionally email news, offers and information to customers who have subscribed. All our emails contain an unsubscribe option. We never provide email information to third parties.
 
Cookies :
 
Cookies are small files that are stored on your device when you visit a website. They are extremely common and websites use them to improve your browsing experience. They allow the website to remember  information such as what's in your shopping cart. Information provided by cookies help process orders and website owners analyse the use of their website. You can block cookies by altering the settings in your browser but please be aware that on most websites you will be unable to place orders.
We may change this policy from time to time by updating this page. You should regularly check this page to make sure that you are happy with any amendments and changes.